SHIPPING POLICY

See your orders soon!

 

Theballoonstorystore.com ships orders to all Canadian Provinces and Territories via Canada Post 

Orders are shipped from Calgary, Alberta

A shipment confirmation email will be sent once the shipment has been created.

Days indicated are business days, Mon–Fri only.

Currently, we do not offer Saturday or Sunday delivery.

Deliveries are made within 3 to 10 business days.

For other questions with the shipping, please leave us a message and will try to attend to you as soon as possible.

RETURN POLICY

You may return damaged items purchased for a full refund less shipping costs to ship to you as long as we receive notification of your intention to return goods within 30 days by e-mail.  Return instructions will be provided by e-mail once we respond to your intention to return goods. Goods must be proven that purchase was made at our online store.

PAYMENT METHOD

We accept Visa and Mastercard. We also accept Paypal and direct bank transfers on larger orders. 

WHOLESALE INQUIRIES

Do you want to resell our products? Contact us with the details of the items. Wholesale starts from 12pcs and up.

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Payment Option

Let's Get In Touch

+403 4653177

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